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#8 Exam - Flight Attendant 15 Questions

Please take this exam AFTER you have reviewed and learned the Module #8 Study Guide.

#1. If you Score 80% or better, you will have passed this exam.

#2. Upon completion, you will receive an email with your exam results.

#3. If you don't pass, you can re-study the areas you got wrong and then take this exam again.

1 / 15

1. The night before the interview checklist includes:

Suit pressed and ready; nails manicured.

Directions printed and studied, interview location, flight information.

Printed resumes – 2 copies.

All the above

2 / 15

2. There are 9 factors that influence a first impression.

True

False

3 / 15

3. First Impression are not as important as body language.

True

False

4 / 15

4. How many seconds should you maintain eye contact?

3-5 seconds

1 minute

5-8 seconds

10-15 seconds

5 / 15

5. Recruiters are looking for how you handle yourself in the face of an emergency or perhaps a mistake.

True

False

6 / 15

6. What is STAR used for?

Resume

Interviewing

Behavioral questions

Open House

7 / 15

7. The S in STAR stands for?

Standard

Situation

Simplify

Steps

8 / 15

8. The T in STAR stands for?

Time

Target

Technique

Tray Table

9 / 15

9. The A in STAR stands for?

Answer

Available

Aviation

Action

10 / 15

10. The R in STAR stands for?

Result

Required

React

Recommend

11 / 15

11. Reliability is particularly important as a FA.

True

False

12 / 15

12. Mistakes are ok. Own it, fix it and move on.

True

False

13 / 15

13. Teeth are one of the factors that contribute to a first impression.

True

False

14 / 15

14. Eyes are one of the factors that contribute to a first impression.

True

False

15 / 15

15. You should use your eyes to express yourself.

True

False

Your score is

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